In order to file a warranty claim and/or replacement claim, we ask that you provide the following and email it to us at : If your rod is within the original warranty period (3 years from the date of purchase for manufacturer defects), we will need to inspect your rod to determine the nature of the break. Dated copy of your receipt (if you are requesting repair under warranty, see warranty details).Completed Product Repair/Replacement Form.Send the following items along with your reel: If you would rather send your reel by mail, remember to insure your package. We suggest sending your reel via UPS or Fed-Ex (keep the tracking number). Package your reel carefully to avoid damage. In the event your reel is under warranty, it will be repaired or replaced and shipped back to you for no additional charge.Īlternatively you can send your reel to one of our other Authorized Service Centers: Reels requiring warranty consideration should be sent postage paid to the Abu Garcia Factory Service Department or to an Abu Garcia Authorized Warranty Service Center. What to do if your product is under warranty? REELS Whether your product is under warranty or not, we are here to help you get back out on the water.
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